Tenant Frequently Asked Questions

Click on a category below for more information

Applications

• What are the requirements to rent from Clockwise Property Management?

  Please click here to read our screening criteria. If you have any further questions, please email rent@clockwisepm.com.

• Can you hold a place before I apply?

  No. Once an application is approved, the holding fee is due in full no later than the following business day and paid with secured funds such as money order or cashiers check.

• How old do you have to be to apply?

  Anyone 18 years and older must complete an application to reside in any residence we manage.

• Is the deposit refundable?

  Yes.

• Who needs a cosigner?

  Cosigners are not needed for approval.

• You have a property I want to rent. How do I apply?

  AFTER you have visited the property for rent and wish to apply, please complete an application

Move-In

• How much does it cost to move in?

  The Holding Fee must be paid within 24 hours of approval and must be paid by secured funds such as Cashier's Check or Money Order. The Holding Fee is applied to the security deposit upon move-in. Payment is expected prior to your move-in appointment for the first month rent and any utility fees, (prorated as applicable) as well as last month rent, any additional deposit, and the lease admin fee.

Tenancy

• How do I pay rent?

  Via the tenant portal on Rent Manager

• I want to get a pet. What do I do?

  Submit an email requesting premission with the type of pet you are considering. Minimum requirements are:

  • No late rent payments in the last 12 months
  • At least once acceptable renewal check-up
  • A minimum credit score of 625 and a landlord who will consider pets

• Where can I park?

  You may park in designated areas only such as the driveway and garage. Please DO NOT drive or park on/over the grass, flower beds, sidewalks or in front of a neighboring property. In some homeowner/condo associations, parking overnight on the street is prohibited. Please review your lease agreement and any rules, regulations and CCRs for permitted parking areas.

• I have a question about my lease, what do I do?

  Please submit all questions via your login at www.PropertyMeld.com

Lease Renewal

• How can I add a roommate?

  Any desired roommate must apply and be approved by the management company prior to moving in. The applicant must pay the application fee and the lease administration fee. Apply at www.ApplyClockwise.com

• What are the possible lease renewal terms?

  If you qualify to renew your lease, you will be given the option to renew your lease for 12 months. A month-to-month agreement might be available at a higher monthly rent rate. No other lease term options will be considered.

• What is required to qualify for a lease renewal?

  Tenant property care, tenant payment history, tenant cooperation and plans to address property repairs are considered prior to offering a lease renewal. A property check-up will be done approximately 2 months before lease expiration.

Repairs & Maintenance

• Who is responsible for paying for repairs & maintenance requests?

  Property owners generally pay for all repairs and maintenance unless the issue is tenant caused as defined in your lease agreement.

• I have a question, how should I contact the management company?

  Please submit all questions via your login at www.PropertyMeld.com

• I need something fixed, how do I notify the management company?

  Please submit all maintenance and repair requests via your login at www.PropertyMeld.com. If this is an emergency situation: 1. Call 911 if catastrophic property damage or bodily injury are imminent and emergency response services will likely be able to help you. 2. If there is a possible gas leak, please call Puget Sound Energy at 1-888-225-5773. 3. Call the office at 253-200-1315 and press 1 to speak to our urgent maintenance hotline. 4. Report the repair request via your login at Please submit all questions via your login at www.PropertyMeld.com and follow up with the urgent maintenance hotline if needed.

Move Out

• I want to move out, but my roommate wants to stay. What do I do?

  At lease expiration, you are welcome to stay without a roommate if you qualify based on income and credit by yourself.

• My lease expiration is coming and I want to move out. What do I do?

  Please provide notice to vacate by filling out this form.